Privacy Policy
Effective August 17, 2026
1. Information We Collect
Lynen Labs LLC ("Lynen", "we", "us") operates the Service and is responsible for the personal information described in this policy.
Lynen collects the information necessary to operate your account and the Service, including: your email address; profile information such as your name and membership status; your scan history; verification requests you submit; and, where you choose to provide it, self-reported skin notes.
Skin notes are health information. They are optional, you write them yourself, and Lynen uses them for one purpose: to personalize the analysis you ask for. They are never used for advertising, never sold, and never shown to anyone else.
This information is stored in Supabase, a third-party database and authentication provider, subject to the safeguards described in this policy.
2. Camera and Device Data
Lynen requests camera access solely to read garment barcodes on-device. Camera frames are processed locally to detect a barcode value; no images or video from your camera are recorded, transmitted, or stored by Lynen.
3. How We Share Information
Lynen does not sell your personal information, and does not share it with third parties for their own advertising or marketing.
Information is shared only with the service providers listed below acting on our behalf, or where disclosure is required by law, legal process, or to protect the rights, safety, or property of Lynen or others.
4. AI Processing
When you request an analysis, the garment record and your skin notes, if you have saved any, are sent to our AI service provider named below for the sole purpose of generating that analysis. They are sent only at the moment you ask for an analysis, never in the background, and they are not sent to any other provider. If that provider is unavailable, Lynen declines to run the analysis rather than routing your notes elsewhere. See the Terms of Service for the applicable consent provisions.
5. Service Providers
Lynen relies on the following processors to operate the Service: Supabase (database, authentication, and storage), DeepSeek (AI-generated analysis), Vercel (application hosting and infrastructure), and Resend (transactional email delivery). Each processor handles data solely to the extent necessary to perform its function for Lynen.
6. Data Retention
Account and scan data are retained for as long as your account remains active and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce these policies. Data associated with a deleted account is removed in accordance with the deletion process described below.
Three things are kept after an account is deleted, with the link to you removed: the brand and product terms that were searched, the times sign-ins happened, and a record that an account was deleted on a given date. None of these contains your name, your email address, or your skin notes. They exist to keep the catalog useful and to detect abuse of the Service.
7. Security
Lynen uses industry-standard safeguards to protect your information, including encryption in transit, access controls, and row-level security on stored data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights
You may access, correct, or delete your personal data at any time. Account deletion is available from the Account screen in the app, and the same steps are described at https://www.lynenlabs.com/faq#delete-my-data. Deleting your account permanently removes your profile and name, your email address and sign-in identity, your skin notes, every garment you have scanned, every analysis written for you, your verification requests, and your notifications. This action is irreversible.
New Jersey residents may have additional rights under applicable state privacy law, including the right to confirm whether we process your personal data and to obtain a copy of it. To exercise any right, use the tools in the app or contact us at the address below.
9. Children
The Service is not directed to children under 13, and Lynen does not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us personal information, contact us and we will delete it.
10. Changes to This Policy
Lynen may update this Privacy Policy from time to time. Material changes will be communicated through the Service or by other reasonable means. Continued use of the Service after a change takes effect constitutes acceptance of the revised policy.
11. Contact
Questions regarding this Privacy Policy, or requests to exercise your privacy rights, may be directed to Lynen Labs LLC at hello@lynenlabs.com, or by mail to Lynen Labs LLC, 971 US Highway 202N, Ste N, Branchburg, NJ 08876, USA.